Cardinal Practice
Terms of Service
Last updated September 5, 2026
These terms govern use of the Cardinal Practice application and website by staff of the clinics that license it. The commercial agreement between Cardinal Practice and your clinic governs the service itself; where the two conflict, that agreement controls.
Who may use the app
Access is by invitation only. Your clinic creates your account and assigns your role. You may not share your credentials, use another person's account, or attempt to reach information belonging to a clinic you do not work for.
Clinical responsibility
Cardinal Practice is a record-keeping and scheduling tool. It does not practice medicine or behavior analysis, does not make clinical decisions, and does not supervise treatment. Clinical judgment, supervision, and the accuracy of what is recorded remain entirely with the clinician and the clinic.
Session narratives are drafted by an automated system from the data a therapist recorded. They are a starting point, not a clinical statement. The app requires a therapist to review a narrative before it can be signed, and the signature — not the draft — is the attestation that the record is accurate.
Your obligations
- Record accurately, and correct what you find to be wrong.
- Keep your device locked and your credentials private.
- Use the app only for your clinic's legitimate business.
- Do not attempt to disrupt, reverse engineer, or gain unauthorized access to the service.
Availability
We work to keep the service available and will tell clinics about planned maintenance, but we do not guarantee uninterrupted access. Clinics should keep their own contingency arrangements for clinical documentation.
Ending access
Your clinic may suspend or remove your account at any time, and access ends when your employment or contract does. We may suspend an account we reasonably believe is being used to compromise the security of the service or the confidentiality of client information.
Contact
Questions about these terms: info@cardinalpractice.com.